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  Public Ticket #2253894
helo
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  • orhan uzdu started the conversation

    Hi, there is no mail from instagram. What's the reason? I tried a lot, but only instagram mail does not come.

  •  45
    Harshit replied

    Hi,

    It's possible that either your email host OR Instagram is blocking the mail. Contact your hosting company (the one who is providing email id) and ask them this question on why you're not getting emails from Instagram. They will be able to help you out.

  • orhan uzdu replied

    I can't use the script. It freezes. Can you help me please ?

  • orhan uzdu replied

    http://winatom.net

  •  45
    Harshit replied

    Hi,

    There seems to be some misconfiguration for the email IMAP settings.

    Are you hosting on a cPanel based server or something else?

  • orhan uzdu replied

    hello, imap is open. Yes, I host it on my cpanel server.

  •  45
    Harshit replied

    Hi,

    Is it possible for you to share the cPanel credentials so that I can check the issue? 

  •   orhan uzdu replied privately
  •  45
    Harshit replied

    Hi,

    First of all, thanks for your reviewsmile.png

    That really motivates us.

    Now, coming to your problem, that has been resolved. 

    Your valid hostname for IMAP was the IP address.

    However, when I tried to login to your webmail via cPanel, I was getting a error. Maybe you can check with your hosting provider on why webmail is not working.

    4185296681.png
  • orhan uzdu replied

    thank you working now. I will ask a question. How can I speed up the time that mail arrives on the server? https://temp-mail.org/ this site displays the mail in the same seconds.

  •  45
    Harshit replied

    Hi,

    Speed of the email depends upon your email provider (usually your hosting provider). 

    You can contact them and ask if there is anything they can do to get emails faster.