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  Public Ticket #2421695
Not receiving SMS via Plivo
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Comments

  • DiamantAutopflege started the conversation

    Hello,

    I made the receive SMS website provided from you, following your YouTube tutorial. The problem I have is that I receive the SMS in my Plivo dashboard, but it does not appear on my website.

    Help please

  • Kanika replied

    Hey,

    Can you please provide a screenshot of your Plivo settings?

    Please mark your response as PRIVATE while responding so that your details don't get disclose.

    Kanika
    Support Crew

  •   DiamantAutopflege replied privately
  • Kanika replied

    Hey,

    No, not this. 

    I'm sorry, I meant the PHLO where you had configured the flow.

    Kanika
    Support Crew

  •   DiamantAutopflege replied privately
  •   Kanika replied privately
  •   DiamantAutopflege replied privately
  •   Kanika replied privately
  •   DiamantAutopflege replied privately
  • Kanika replied

    Hey,

    I checked this completely, end-2-end now. 

    I realized that problem is something with Plivo. I manually tested your API and it seems to be working fine.

    Can you just contact them and ask why the incoming SMS is not going to the URL as per PHLO?

    Thanks

    Kanika
    Support Crew

  • Issaalyunis replied

    Hello I got no answer, please help me.

  • Kanika replied

    Hey,

    Can you expand on what you mean by "I got no answer"?

    I already responded to you on June 2

    Kanika
    Support Crew